Eyedropper Tool is not available after Illustrator 2021 update

New Here ,
Feb 08, 2021 Feb 08, 2021

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I updated to the latest Ai and now my eyedropper tool is gone.

I have reset my tool bar. There is no option to click into the measuring tool to get the eyedropper. Went to the advanced tool bar. I even tried the shortcut key of i to try and get it. Nothing.

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Performance, Third party plugins

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correct answers 1 Correct Answer

Adobe Employee , Feb 09, 2021 Feb 09, 2021
Hi there,   Sorry to hear about your experience. In addition to Monika's response, I'd request you to check out this community post(https://community.adobe.com/t5/illustrator/eyedropper-tool-missing/m-p/11746449?page=2#M259193) with similar issue & follow the suggestions given here. Let us know if it helps.   Regards, Ashutosh

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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If you have ESKO plugins, it's caused by them clashing with Illustrator. Both sides are working on the issue.

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to Monika's response, I'd request you to check out this community post(https://community.adobe.com/t5/illustrator/eyedropper-tool-missing/m-p/11746449?page=2#M259193) with similar issue & follow the suggestions given here.

Let us know if it helps.

 

Regards,

Ashutosh

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