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I updated to the latest Ai and now my eyedropper tool is gone.
I have reset my tool bar. There is no option to click into the measuring tool to get the eyedropper. Went to the advanced tool bar. I even tried the shortcut key of i to try and get it. Nothing.
If you have ESKO plugins, it's caused by them clashing with Illustrator. Both sides are working on the issue.
Sorry to hear about your experience. In addition to Monika's response, I'd request you to check out this community post(https://community.adobe.com/t5/illustrator/eyedropper-tool-missing/m-p/11746449?page=2#M259193) with similar issue & follow the suggestions given here.
Let us know if it helps.