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Fallas en el programa ilustrator

New Here ,
Oct 27, 2020

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Hola comunidad adobe

Acabo de comprar los programas de adobe 2021 hace una semana y ultimamente mi ilustrador no abre o sale el icono de espera, y se queda ahí y no abre el programa.

Les ha pasado ? 

Saben como puedo arreglar esto ? porque son nuevos y son originales.

 

Gracias 

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Bug, How to, Import and export, Print and publish

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Fallas en el programa ilustrator

New Here ,
Oct 27, 2020

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Hola comunidad adobe

Acabo de comprar los programas de adobe 2021 hace una semana y ultimamente mi ilustrador no abre o sale el icono de espera, y se queda ahí y no abre el programa.

Les ha pasado ? 

Saben como puedo arreglar esto ? porque son nuevos y son originales.

 

Gracias 

TOPICS
Bug, How to, Import and export, Print and publish

Views

25

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Oct 27, 2020 0
Adobe Community Professional ,
Oct 28, 2020

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Is this a fresh install or did you update an existing version?

Which operating system is it?

Can you please tell us at which moment exactly it fails? Is it in the startup screen or is there already the Home screen? Please show a screenshot if you're not sure.

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Oct 28, 2020 0
New Here ,
Oct 30, 2020

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Hola Monika.

Thanks you very much to answer me and the help.

I think that is working well now my program. I need to chek it the next days.

I bought the adobe creative recently, and when i tried to open the program, was very slow and i couldnt it open.

I deleted the program and install again, i did some diagnostic tests. But i dont know how is gonna be the next days. 

If still the same, i can show you a photo and you can help me.

Thanks Monika 

Mariana D.

 

 

 

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Oct 30, 2020 0
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