Hey guys, I am facing a issue when sending a file to a printer. Can anyone help me?
Can't print the illustration. File I/O error has occurred while it's printing
Which version, which system, which printer?
Did it ever work?
Does that happen with all files? Or just this one?
Which version: 25.2 (64bit)
Which system: Windows 10 pro 20H2
Which printer: TOSHIBA Universal PS3 Black & White
Did it ever work: Before it was every time, and now is probably every second time I try to print – occasionally something will go through to the printer
Does that happen with all files? ALL
Which printer: TOSHIBA e-STUDIO5005AC
Soyouupdated something (Illustrator?) and now the printer sends errors every time?
No. It just started before any update, suddenly.
The error is not every time, occasionally something will go through to the printer.
Sorry about the delay. I am hopeful that the issue was fixed. This error generally occurs when the connection between Printer and the your device has some issues.
If the issue is still not resolved, could you please try reconnecting the printer to the device and if that doesn't help, please try reinstalling Printer driver.
Feel free to let us know if you still need assistance, we'd be happy to help.