File I/O error has occurred while it's printing

New Here ,
Feb 15, 2021 Feb 15, 2021

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Hey guys, I am facing a issue when sending a file to a printer. Can anyone help me?

Can't print the illustration. File I/O error has occurred while it's printing

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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Which version, which system, which printer?

Did it ever work?

Does that happen with all files? Or just this one?

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New Here ,
Feb 15, 2021 Feb 15, 2021

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Which version:    25.2 (64bit)

Which system:    Windows 10 pro 20H2

Which printer:   TOSHIBA Universal PS3 Black & White

Did it ever work:  Before it was every time, and now is probably every second time I try to print – occasionally something will go through to the printer

 

Does that happen with all files? ALL

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New Here ,
Feb 15, 2021 Feb 15, 2021

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Which printer:  TOSHIBA e-STUDIO5005AC

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Soyouupdated something (Illustrator?) and now the printer sends errors every time?

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New Here ,
Feb 16, 2021 Feb 16, 2021

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No. It just started before any update, suddenly.

The error is not every time, occasionally something will go through to the printer.

 

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Adobe Employee ,
Mar 21, 2021 Mar 21, 2021

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. This error generally occurs when the connection between Printer and the your device has some issues.

If the issue is still not resolved, could you please try reconnecting the printer to the device and if that doesn't help, please try reinstalling Printer driver. 

 

Feel free to let us know if you still need assistance, we'd be happy to help.

 

Regards,

Srishti

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