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File units are set to points, but object size in canvas is reflected in the asset exporter

Community Beginner ,
May 07, 2020

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Hello!

I'm experiencing an issue while attempting to export an asset:

dominiklm_0-1588869629627.png

  • You can see here that the bounding box of my object is tight and has no lingering objects warping the bounding box
  • The Width and Height measurements are in points, so technically the size of the object in the canvas should be irrelevant
  • Notice how the asset exporter item has a lot of empty space rather than being the size of the objects' bounding box
  • If I were to change the dimensions of the object in the canvas, the size difference is reflected in the asset exporter
  • The document PPI doesn't seem to have any impact on this issue

 

I don't know if I'm missing something obvious, but since Illustrator is vector software I find this correlation between the size of my object in canvas and the asset exporter very odd. 

 

Does anyone have an explanation for this? Thanks for your help!

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

The white arrow and the gray shape below it have both a drop shadow applied to an invisible stroke.

Delete the invisible drop shadow on both objects.

Drop.png

 

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File units are set to points, but object size in canvas is reflected in the asset exporter

Community Beginner ,
May 07, 2020

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Hello!

I'm experiencing an issue while attempting to export an asset:

dominiklm_0-1588869629627.png

  • You can see here that the bounding box of my object is tight and has no lingering objects warping the bounding box
  • The Width and Height measurements are in points, so technically the size of the object in the canvas should be irrelevant
  • Notice how the asset exporter item has a lot of empty space rather than being the size of the objects' bounding box
  • If I were to change the dimensions of the object in the canvas, the size difference is reflected in the asset exporter
  • The document PPI doesn't seem to have any impact on this issue

 

I don't know if I'm missing something obvious, but since Illustrator is vector software I find this correlation between the size of my object in canvas and the asset exporter very odd. 

 

Does anyone have an explanation for this? Thanks for your help!

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

The white arrow and the gray shape below it have both a drop shadow applied to an invisible stroke.

Delete the invisible drop shadow on both objects.

Drop.png

 

TOPICS
Bug

Views

171

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May 07, 2020 0
Community Beginner ,
May 07, 2020

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Just to add, here is the hierarchy of the object: 

dominiklm_0-1588871935791.png

 

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May 07, 2020 0
Adobe Community Professional ,
May 07, 2020

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Can you share an .ai file with that problem?

CC file sharing, dropbox, wetransfer, google...

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May 07, 2020 0
Community Beginner ,
May 07, 2020

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Adobe Community Professional ,
May 07, 2020

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The white arrow and the gray shape below it have both a drop shadow applied to an invisible stroke.

Delete the invisible drop shadow on both objects.

Drop.png

 

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May 07, 2020 1
Community Beginner ,
May 07, 2020

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Thank you so much! I knew a second pair of eyes would find something 🙂

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May 07, 2020 0
Adobe Community Professional ,
May 07, 2020

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Good to hear that helped.

I checked the Transparency Flattener Preview and saw this red warning, which made me inspect the arrows.

Screenshot 2020-05-07 at 23.15.21.png

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May 07, 2020 1