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File units are set to points, but object size in canvas is reflected in the asset exporter

Community Beginner ,
May 07, 2020 May 07, 2020

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Hello!

I'm experiencing an issue while attempting to export an asset:

dominiklm_0-1588869629627.png

  • You can see here that the bounding box of my object is tight and has no lingering objects warping the bounding box
  • The Width and Height measurements are in points, so technically the size of the object in the canvas should be irrelevant
  • Notice how the asset exporter item has a lot of empty space rather than being the size of the objects' bounding box
  • If I were to change the dimensions of the object in the canvas, the size difference is reflected in the asset exporter
  • The document PPI doesn't seem to have any impact on this issue

 

I don't know if I'm missing something obvious, but since Illustrator is vector software I find this correlation between the size of my object in canvas and the asset exporter very odd. 

 

Does anyone have an explanation for this? Thanks for your help!

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correct answers 1 Correct answer

Community Expert , May 07, 2020 May 07, 2020

The white arrow and the gray shape below it have both a drop shadow applied to an invisible stroke.

Delete the invisible drop shadow on both objects.

Drop.png

 

 

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Community Beginner ,
May 07, 2020 May 07, 2020

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Just to add, here is the hierarchy of the object: 

dominiklm_0-1588871935791.png

 

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Community Expert ,
May 07, 2020 May 07, 2020

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Can you share an .ai file with that problem?

CC file sharing, dropbox, wetransfer, google...

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Community Beginner ,
May 07, 2020 May 07, 2020

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Community Expert ,
May 07, 2020 May 07, 2020

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The white arrow and the gray shape below it have both a drop shadow applied to an invisible stroke.

Delete the invisible drop shadow on both objects.

Drop.png

 

 

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Community Beginner ,
May 07, 2020 May 07, 2020

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Thank you so much! I knew a second pair of eyes would find something 🙂

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Community Expert ,
May 07, 2020 May 07, 2020

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Good to hear that helped.

I checked the Transparency Flattener Preview and saw this red warning, which made me inspect the arrows.

Screenshot 2020-05-07 at 23.15.21.png

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