Fine lines (1 pt or above) disappear or fade on different screens.

Community Beginner ,
Dec 06, 2018 Dec 06, 2018

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Hello! I'm having a strange problem. I use CC2017. In some files I use thin lines, sometimes they disappear or fade depending on the screen they are displayed. However, when you zoom it, all lines appear. On my screen, which has better quality, everything appears normally. But on the screen of my colleagues, the lines disappear. I uploaded some prints screen of what happens. I've tried a lot, the "make pixel perfect" tool, the GPU configuration, I tried to use a thicker line ... Nothing has worked.

All dashed lines below the word "Média" should appear as the third and fourth of the first image. However, this is what happens: some simply disappear or fade. In Illustrator everything appears normally. (The images are in portuguese, I'm from Brazil)

image (4).png

image (5).pngimage (6).png

These images go to a website, so the lines have appear on any screen.

Do you know what this is? And how to fix it?

Thanks!

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Community Beginner , Dec 06, 2018 Dec 06, 2018
So my colleague gave me a tip: save in JPG. And it worked, even without doing the required size.

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Adobe Community Professional ,
Dec 06, 2018 Dec 06, 2018

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So we see screenshots of what? An exported JPEG? The Ai file on different computers? ...

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Community Beginner ,
Dec 06, 2018 Dec 06, 2018

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These are screenshots of a exported PNG-8, on different computers. In illustrator, it's like this (i will leave a screenshot), in 100%.

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Adobe Community Professional ,
Dec 06, 2018 Dec 06, 2018

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Have those PNGs been scaled?

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Community Beginner ,
Dec 06, 2018 Dec 06, 2018

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Yeah, I made them 50% bigger. Because if I use the correct scale that is required for the site, the quality of the resolution drops a lot. However, this problem also happens if it is not 100%, but less intensely, when I view the image in the windows photo viewer, even on my screen.

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Adobe Community Professional ,
Dec 06, 2018 Dec 06, 2018

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System tools don't have advenced screen rendering capabilities.

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Community Beginner ,
Dec 06, 2018 Dec 06, 2018

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So ... There's not much to do?

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Adobe Community Professional ,
Dec 06, 2018 Dec 06, 2018

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CHeck them in the browser. Perhaps browser rendering does a better job. Apart from that: make them the exact size you need.

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Community Beginner ,
Dec 06, 2018 Dec 06, 2018

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So my colleague gave me a tip: save in JPG. And it worked, even without doing the required size.

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