Floating tool panels stay on top of other programs

[lauraj86948459]

Another designer and I are having the same problem when using AI. Any floating tool panel stays open and on top of the screen even when switching to another program. I've learned I have to close the panel and minimize AI in order to work in other programs. Curious if anyone else has this issue and if you've found a solution. ID seems to have the same issue but not as often. 

[Simmer1]

Hi,

I have not had the same problem.

Are you using Macs or PCs?

[lauraj86948459]

Mac

[marliton · Accepted solution]

Hi. Have you tried resetting the preferences? https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences