Font activation has been disabled by your IT Admin

New Here ,
Apr 24, 2021 Apr 24, 2021

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I have recently purchased a Student adobe subscription with my school email for home as sometimes i need to do work at home.

I have opened an ai document to work on and it tells me i cannot install fonts and has the above sentence.

I think adobe thinks i am on a free trial for Illustrator but i bought the full 30 app subscription.

when i go to the CC desktop app is says '5 days left' in orange text next to the Illustrator and InDesign apps that i have installed along with a blue button saying 'Buy Now'.

Very annoying as i have work to do! I would really appreciate some help!

Thanks

TOPICS
Activation billing and install, Bug, Draw and design, Feature request, How to, Print and publish, Sync and storage, Tools, Type

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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Impossible to say much since you haven't offered any technical info. The lack of a proper activation and the font warning indicate that you have some sort of network issue preventing the apps from contacting the Adobe servers. What exactly it is you have to figure out yourself. If you provide system info and so on, we may be able to advise more specifically. Start here:

 

https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

Mylenium

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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Please contact the admin that administers your school account.

It's not Adobe blocking your font install.

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