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Font missing from Illustration

New Here ,
May 27, 2020

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Hi, I have activated Copper plate Light in my Adobe fonts but Illustrator keeps telling me that I don't have this font. Please help.

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Font missing from Illustration

New Here ,
May 27, 2020

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Hi, I have activated Copper plate Light in my Adobe fonts but Illustrator keeps telling me that I don't have this font. Please help.

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How to

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Adobe Community Professional ,
May 28, 2020

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Is any font management installed?

Does that happen with other fonts as well?

Did you check on the Adobe Fonts web site that the font is still activated?

Does it work in other apps?

Have you already tried logging out and logging into your account?

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Adobe Community Professional ,
May 28, 2020

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Adobe Community Professional ,
May 28, 2020

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Hi Sarah,

 

Can we seee some screenshots of your font menu. Some versions of copperplate fall under "I" as is called "ITC Copperplate 33BC" Mine is here:

 

Screen Shot 2020-05-28 at 10.50.16 AM.png

 

Can we see the files for copperplate you are loading, they may be old Type 1. What OS are you on?

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Adobe Employee ,
Sep 07, 2020

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Hi there,

 

Thanks for reaching out. In addition to good information shared above, I'd request checking out this help article as well to know more about fonts & troubleshooting.

Hope it helps.

 

Regards,

Ashutosh

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