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Font not activating on illustrator

Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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Screen Shot 2021-07-20 at 9.11.45 PM.pngScreen Shot 2021-07-20 at 9.11.58 PM.png

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Sync and storage

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Guru ,
Jul 20, 2021 Jul 20, 2021

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Can you show illustrator type tool with a document that uses the font?

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Community Beginner ,
Jul 21, 2021 Jul 21, 2021

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@JonathanArias I've tried using the font within illustrator, but it asks me to activate. I've clieked activate several times, but it just resets and asks me to activate again.

 

Screen Shot 2021-07-21 at 2.57.04 PM.png

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Community Expert ,
Jul 21, 2021 Jul 21, 2021

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Hi. Maybe it's a sync problem. Please try to logout and login again from the Creative Cloud desktop app.

Marlon Ceballos.

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Community Beginner ,
Jul 22, 2021 Jul 22, 2021

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Okay.

  1. I've signed out and back in on my desktop creative cloud app.
  2. Then I attempted to use Study font on my Illustrator doc.
  3. The font was not listed under "fonts" or "find more".
  4. There's no font to even click activate.

 

Am I missing a step? Is there a way to check connection settings? This is my first attempt to use Adobe fonts.

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Mentor ,
Jul 21, 2021 Jul 21, 2021

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Is there a limit to how many fonts you can activate through CC?

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Community Expert ,
Jul 21, 2021 Jul 21, 2021

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Hi. Since the change from TypeKit to Adobe Fonts (October 2018), there is no limit.

 

Marlon Ceballos.

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Mentor ,
Jul 22, 2021 Jul 22, 2021

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Good to know, thanks!

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