Font Selection Panel Zoom In

[PoEsperanza]

Hi there,

I'm having a problem with my selection panel as it got zoom in, I don't know what's triggering it as I did not change my preference at all. 

I've tried to reset the preference as well but it still the same. 

Please refer to the picture below. 

[Monika Gause]

Can you please tell us what the nature of the issue is?

[danaed2878974]

I have been having this same issue for several months and can't figure out how to fix it. I checked in preferences but no luck there.

The issue is that the window is zoomed in so far there is no scroll bar. There is no way to scroll through the list of fonts. The only thing I've found that works is to use the down arrow on my keyboard. This makes it very difficult to search for or select different fonts.

I thought it may be a software issue but this has been happening for me over several versions.

[Holly0D4C]

Hi - did anyone get back to you? I am now having the issue - i think its something to do with having two screens as i dont have the issue when i undock my laptop. Its so irritating!

[Danae5FB8]

Nope, I never heard back. It's still doing this--I have a laptop plus an external monitor and it works okay on my laptop screen but not my monitor, which is the screen I use to work in Adobe. It is irritating!

[carold77802769]

This had me awake until 3am this morning. Yesterday I connected a BenQ 32-inch monitor to my laptop, and that's when it started happening.

There was an answer from @JimR ABQ to your query in another thread about this, referring to Photoshop High-DPI setting, and it worked, with a bit of tweaking for Illustrator. I'll respond on the other thread here:  https://community.adobe.com/t5/illustrator/font-selection-panel-is-really-zoomed-in/m-p/11164623

[MikeGondek]

Reset Prefs Thoroughly (Mac)

• Quit Your Adobe App (100% you must do this)
• Finder >> Go (hold down option to show hidden) >> library 
• Preferences >> Adobe  >> (Program Name) rename to (Program Name) .old
• Library- >> Caches >> com.(Program Name) rename to (Program Name) .old
• Library >> Application Support >> Adobe >> (Program Name) rename to (Program Name) .old

Reset Prefs Thoroughly (windows):

• Close all Adobe applications.
• Go to Location : C:\Users\user\AppData\Roaming\Adobe
• Rename Adobe Illustrator and Adobe Illustrator XX Settings folders to Adobe Illustrator.old and Adobe Illustrator XX Settings folders.old
• Launch Illustrator from CC.