fonts installed now showing up in illustrator

New Here ,
Feb 04, 2021 Feb 04, 2021

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I am having an issue where fonts i have installed on my windows machine are not showing up in illustrator. I have tried the following

 

(1) Tried restarting illustrator and my machine.

(2) i have tried locating and delete the Adobefnt.lst file. I couldnt find this file on my system

(3) i have verified the fonts in question work with other programs.

(4) cleaned my font cache in windows at C:\Windows\ServiceProfiles\LocalService\AppData\Local\FontCache

(5) Tried copying fonts to  c:\program files\common files\adobe\fonts\

(6) install the font on my adobe creative cloud account.

Any ideas?

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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Did you install the fonts "for all users"?

What kind of fonts are they?

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New Here ,
Feb 04, 2021 Feb 04, 2021

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I did install for all users. I dont know what you mean by type but it is a file called STCaiyun.TTF. 

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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So it's a TTF

 

Did you check if it is OK?

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New Here ,
Feb 04, 2021 Feb 04, 2021

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Yes a tff. I dont know what you mean by check if its ok?

 

I works in word and other applications so i assume the file is ok?

 

Is there some other check i can perform?

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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Illustrator is very prissy about fonts. They have to be technically OK.

There is software that can  check this.

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New Here ,
Feb 04, 2021 Feb 04, 2021

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ok thanks. What software would that be? shouldnt illustrator give me some indication there is an issue with a font?

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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I'm on a Mac. Had to search this. So I don't know if it will help: https://answers.microsoft.com/en-us/windows/forum/windows_10-files-winpc/how-to-find-corrupt-font/77...

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