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Hi
I am using Illustrator for the first time and want to start the 7-Day Free Trial. However when I click on the "7-Day Free Trial", it says "an error occured". What might cause this problem?
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You could contact Cutomer Care to log into your system and check this out.
https://helpx.adobe.com/contact.html (log into your account and at the bottom right there is the chat)
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