Highlighted

Gradient didn't print. Warning "an unknown shading type was encountered". Illustrator

Explorer ,
Jul 06, 2020

Copy link to clipboard

Copied

Hello, 

The gradient on my image in Illustrator didn't print.

When I go to reopen the file, I get the warning that says "the document contains PDF objects that have been reinterpreted; an unknown shading type was encounterd." 

In the print dialog under "graphics", I've tried ticking the box "compatible gradient and gradient mesh printing" as I've read that other people had success once they ticked this box, however this box is greyed out so I'm unable to tick it. The two options in that same section (post script and data format) are also greyed out. 

I'm not sure if any of these three issues are related or not. I'm VERY new to all things adobe.

 

OS - MacOS Catalina 10.15.5

Illustrator version - 24.2

Brand new Canon TA-20 printer (I haven't installed any specific software drivers for the printer because there aren't any on their website for this specific printer. Not sure if that's part of the problem or not? 

 

Hoping someone can shed light on these issues if they're related or not. 

 

Thanks in advance!

Adobe Community Professional
Correct answer by federico_platon | Adobe Community Professional

Can you open it in Acrobat (Reader or DC) it previews correctly too? Then try to print it from there.

I do not know that printer, I would suggest you to call Canon support to know about proper installation of the printer .

If it were a PostScript one, those options should be available.

 

Views

211

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Gradient didn't print. Warning "an unknown shading type was encountered". Illustrator

Explorer ,
Jul 06, 2020

Copy link to clipboard

Copied

Hello, 

The gradient on my image in Illustrator didn't print.

When I go to reopen the file, I get the warning that says "the document contains PDF objects that have been reinterpreted; an unknown shading type was encounterd." 

In the print dialog under "graphics", I've tried ticking the box "compatible gradient and gradient mesh printing" as I've read that other people had success once they ticked this box, however this box is greyed out so I'm unable to tick it. The two options in that same section (post script and data format) are also greyed out. 

I'm not sure if any of these three issues are related or not. I'm VERY new to all things adobe.

 

OS - MacOS Catalina 10.15.5

Illustrator version - 24.2

Brand new Canon TA-20 printer (I haven't installed any specific software drivers for the printer because there aren't any on their website for this specific printer. Not sure if that's part of the problem or not? 

 

Hoping someone can shed light on these issues if they're related or not. 

 

Thanks in advance!

Adobe Community Professional
Correct answer by federico_platon | Adobe Community Professional

Can you open it in Acrobat (Reader or DC) it previews correctly too? Then try to print it from there.

I do not know that printer, I would suggest you to call Canon support to know about proper installation of the printer .

If it were a PostScript one, those options should be available.

 

Views

212

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 06, 2020 0
Adobe Community Professional ,
Jul 06, 2020

Copy link to clipboard

Copied

Can you open it in Acrobat (Reader or DC) it previews correctly too? Then try to print it from there.

I do not know that printer, I would suggest you to call Canon support to know about proper installation of the printer .

If it were a PostScript one, those options should be available.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 06, 2020 0
JNKAJ7 LATEST
Explorer ,
Jul 07, 2020

Copy link to clipboard

Copied

Thank you so much Federico! Printing from Acrobat worked 👍 Now I'm not sure if I even like the gradient or not 😆 but at least I know how to print from Acrobat now as I didn't know about that before. Much apprecaited! 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 07, 2020 0