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Green guidelines (when lining objects up / aligning) missing

Explorer ,
Jan 13, 2010 Jan 13, 2010

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Hi, as title suggests I no longer get the green guidelines which show when the object I am moving is aligned with the bottom/top/middle etc of another object in my document.  Tried a couple of things in 'View' but hasn't seemed to solve the problem - probably being stupid but I haven't got the time to spend ages doing it today!  So, yet again, I am here for your help...

Thanks as always,

Mark

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correct answers 1 Correct answer

Community Expert , Jan 13, 2010 Jan 13, 2010

mhtruflo,

I agree this is a case of missing Smart Guides; if Smart Guides are ticked but not showing, it may be time to Ctrl+Alt+Shift/Cmd+Option+Shift during startup, or to Move the folder

Green guidelines? Unless you customize, I presume you are working in Layer 3 (or 30, or 57, or).

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Contributor ,
Jan 13, 2010 Jan 13, 2010

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Mark, try this... View > Smart Guides

Eddie

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New Here ,
Jul 21, 2021 Jul 21, 2021

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whoa! finally these guides are back on my Illustrator, thanks!

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Engaged ,
Jan 13, 2010 Jan 13, 2010

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the green guidelines which show when the object I am moving is aligned with the bottom/top/middle etc of another object in my document. 

You seem to be referring to Smart Guides. Since you aren't specific about what you have tried or not, can you confirm you have Smart Guides activated? 

Which is Cmd + U

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New Here ,
Mar 11, 2018 Mar 11, 2018

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right answer

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Community Expert ,
Jan 13, 2010 Jan 13, 2010

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mhtruflo,

I agree this is a case of missing Smart Guides; if Smart Guides are ticked but not showing, it may be time to Ctrl+Alt+Shift/Cmd+Option+Shift during startup, or to Move the folder

Green guidelines? Unless you customize, I presume you are working in Layer 3 (or 30, or 57, or).

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Explorer ,
Jan 13, 2010 Jan 13, 2010

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Thanks Jacob, the Ctl / Alt / Shift during start-up worked perfectly - that's a brilliant little tip.

Appreciate the help as usual, not sure what I'd do without these discussion forums!

Mark

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Explorer ,
Jan 13, 2010 Jan 13, 2010

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P.S.  Does the Ctrl Alt Shift function work with Acrobat too?  Since a colleague went on my computer, Acrobat has been displaying PDFs in very poor quality.

Cheers.

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Community Expert ,
Jan 13, 2010 Jan 13, 2010

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You are welcome, Mark.

I am not sure about Acrobat; the normal advice in case of trouble is to reinstall. But you may have a look at Edit>Preferences and see whether there is anything set wrongly.

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Explorer ,
Jan 13, 2010 Jan 13, 2010

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I thought that would solve it - I've re-installed 3 times in the hope it would work finally, but alas no luck!  Thanks for the advice anyway, I only asked because the Acrobat forums didn't offer any answers either.

Thanks.

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Community Expert ,
Jan 13, 2010 Jan 13, 2010

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Mark,

If you go to Edit>Preferences>General>Display, are the Smooth Text/Line Art/Images ticked (I refer to how it looks in 5)?

And does it print correctly?

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Explorer ,
Jan 13, 2010 Jan 13, 2010

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Jacob, yes that all seems to be ticked (as shown in the attached 'screen capture').  In fact, according to the person using my computer at the time when this happened, she had in face done a screen capture from Acrobat using Snagit.  Acrobat then opened up a window asking if she'd like to improve Acrobat for screen captures in future (or something like that, apparently she didn't take much notice and just followed the instructions because you can almost always trust what Adobe programmes suggest).  It's not been the same since then.  It does however print correctly, but it just looks messy on the screen.  Thanks.

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Community Expert ,
Jan 13, 2010 Jan 13, 2010

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Mark,

It seems the Acrobat may have made just one somersault too many.

You may try changing the Resolution setting from Custom resolution with 110PPI to Use system setting with 96 PPI. The setting does not apply to 5, but I would be reluctant to change the system resolution and expect some weirdness if I did.

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Explorer ,
Jan 13, 2010 Jan 13, 2010

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Hi all,

Thanks for swift response.  Smart Guides are turned 'on', at least according to the little tick next to where it says 'Smart Guides'.

As an example of what I'm doing, I create a rectangular box and place it anywhere on my page.  I then create another rectangular box (or whatever shape).  When using Illustrator before, I could move the box and some green lines would indicate when my new box was lined up to an edge or the middle of the first box.  It's useful for making sure everything is lined up neatly and accurately, but have no idea where the function has gone.

Is this description any clearer?

Thanks again,

Mark

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New Here ,
Aug 03, 2011 Aug 03, 2011

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Thank you.  This was very helpful.

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New Here ,
Feb 03, 2018 Feb 03, 2018

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I think what worked for me is to uncheck the 'snap to document grid' found in the view>guides menu. The green lines came back after I unchecked that.

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Explorer ,
Apr 09, 2018 Apr 09, 2018

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Yep, this is the solution.

thx buddy

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New Here ,
Dec 06, 2018 Dec 06, 2018

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It also helps to uncheck Snap to Grid. I had that turned on and the smart guides didn't work even though it was checked on. I turned off the Snap to Grid and BOOM - the smart guide lines showed up again

LoL I even tried turning it on and off again but it didn't work obviously. Hope this helps too. Many many ways to skin a cat guys

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