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Grey screen

New Here ,
Nov 17, 2020 Nov 17, 2020

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I am a new user, so completely lost. I was working and my screen suddenly went grey. Not sure what I did, but now can't get my project back. When I load AI, it comes up in the recent files, but when I open it's just grey. I searched the other options in the community here, but when I go to windows-workspace there is no reset to layout option. I have reset essentials but that didn't seem to work. 

Help. 

 

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Draw and design

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correct answers 1 Correct answer

Community Expert , Nov 17, 2020 Nov 17, 2020

Maybe the artboard is off screen.

Try Cmd 0 or Ctrl 0

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Community Expert ,
Nov 17, 2020 Nov 17, 2020

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Maybe the artboard is off screen.

Try Cmd 0 or Ctrl 0

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New Here ,
Nov 17, 2020 Nov 17, 2020

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Ah, Ton, you are a star, thank you very much. That worked.


Sylvia

 



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Community Expert ,
Nov 17, 2020 Nov 17, 2020

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Thanks, sometimes the solution is simple 🙂

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