Hard time with activating fonts

New Here ,
Aug 18, 2020

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I have been trying to activate a few fonts on Illustrator, it will change the "activate font" icon to " activating" but it doesn't change and save. It says that the fonts are activated on the desktop website, but they aren't carrying over to the program.

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How to, Tools, Type

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1 Correct Answer

Adobe Employee , Aug 28, 2020
Ashutosh_Mishra Adobe Employee , Aug 28, 2020
Hi Victoria,   Sorry to hear about this. We'll be happy to help. I'd request following instructions given on this help article to troubleshoot font activation on your machine. Hope it helps.   Regards, Ashutosh

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Adobe Community Professional ,
Aug 18, 2020

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Which version and system is it?

Also: Are you activating fonts on Adobe fonts? or other fonts?

Do you use font management?

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New Here ,
Aug 21, 2020

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Version 23.0.2 for Windows.

They are Adobe fonts. I used them on Spark Post.

I have never used font management.

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Adobe Employee ,
Aug 28, 2020

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Hi Victoria,

 

Sorry to hear about this. We'll be happy to help. I'd request following instructions given on this help article to troubleshoot font activation on your machine. Hope it helps.

 

Regards,

Ashutosh

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Victoria5FEF AUTHOR LATEST
New Here ,
Aug 31, 2020

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Thank you so much, that worked!

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