Having trouble opening EPS File in Adobe Illustrator 2021

Community Beginner ,
Nov 04, 2020

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Is there anyone here having trouble opening an EPS file? I also tried dragging it directly to an Illustrator artboard or even open with Illustrator. The weird thing is when I dragged or opened it using illustrator, the file is not editable. It is just a simple image file. 

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Bug, Import and export

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1 Correct Answer

Community Beginner , Nov 05, 2020
MarkPadal Community Beginner , Nov 05, 2020
Hello Ashutosh,It somehow miraculously fixed. But its all fixed now. I think it is because of the new update. Also, I'm using windows 10 pro.Thanks and regards,Mark

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Adobe Community Professional ,
Nov 04, 2020

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That is  possible, an eps can contain vectors and images.

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Adobe Employee ,
Nov 05, 2020

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Hi Mark,

 

Sorry to hear about this. Would you mind sharing the version of the OS? Is it happening with a specific document or all? This information will help us assist you accordingly.

You may share a sample with us as well. We'll be happy to look into it.

 

Regards,

Ashutosh

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Community Beginner ,
Nov 05, 2020

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Hello Ashutosh,

It somehow miraculously fixed. But its all fixed now. I think it is because of the new update. Also, I'm using windows 10 pro.

Thanks and regards,
Mark

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New Here ,
Nov 16, 2020

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I also had the same problem! Is there a way to fix it? I removed the old versions.

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Adobe Employee ,
Dec 30, 2020

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, could you please confirm if the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 

 

Feel free to let us know if you still need assistance.

 

Regards,

Srishti

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