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Help! The trace Button in Illustrator is greyed out!

New Here ,
Jun 06, 2020

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So I was working through some online tutorials and went through the trace image tools. 
I was able to trace the image provided after having adjusted some of the advanced graphics but then I decided to try on my own image (jpeg) and the trace button is now greyed out? I followed the same process as with the tutorial image. Then I tried to place the tutorial image again to see if perhaps it was an issue with my image but it now won't work on the tutorial image either! 
I uninstalled illustrator and reinstalled.

HELP!

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Draw and design, Tools

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Help! The trace Button in Illustrator is greyed out!

New Here ,
Jun 06, 2020

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So I was working through some online tutorials and went through the trace image tools. 
I was able to trace the image provided after having adjusted some of the advanced graphics but then I decided to try on my own image (jpeg) and the trace button is now greyed out? I followed the same process as with the tutorial image. Then I tried to place the tutorial image again to see if perhaps it was an issue with my image but it now won't work on the tutorial image either! 
I uninstalled illustrator and reinstalled.

HELP!

Topics

Draw and design, Tools

Views

234

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Jun 06, 2020 0
Most Valuable Participant ,
Jun 07, 2020

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Without any system info and other critical stuff like the exact trace settings, specs of the image files, document settings and so on nobody can tell you much. also of course start by checking the links palette and the swatches. Remnants of previous such operations tend to get in the way sometimes.

 

Mylenium

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Jun 07, 2020 0
Adobe Community Professional ,
Jun 07, 2020

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Did you import the JPEG using File > Place?

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Jun 07, 2020 0