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HELP! Trim marks too large.

New Here ,
Sep 30, 2020

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I am not sure what I'm doing wrong with this doc but when I export it with the trim marks they are just enormous. I have another doc that I export with trim marks and that one is fine so it must be some settings but just can't figure out where. 

 

Help, help please.

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HELP! Trim marks too large.

New Here ,
Sep 30, 2020

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I am not sure what I'm doing wrong with this doc but when I export it with the trim marks they are just enormous. I have another doc that I export with trim marks and that one is fine so it must be some settings but just can't figure out where. 

 

Help, help please.

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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Probably the artwork is just really small. Unfortunately you cut off any information about the zoom level.

 

And please embed screenshots in your posts instead of attaching them. Thank you.

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Screenshot 2020-09-30 at 14.13.00.pngScreenshot 2020-09-30 at 14.13.25.pngScreenshot 2020-09-30 at 14.14.06.png

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Hi, thank you for your reply, I initially tough too that the artwork might be too small but I saved the other pdf with normal size trim marks and it's just a few inches smaller than this document so that can't be it. Any suggestions will be greatly appreciated. 

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Screenshot 2020-09-30 at 14.22.15.png

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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Weird. Thank you for the screenshots.

 

Does it help when you reboot the computer and export again?

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Nope, tried that. The other document can be exported fine and has smaller trim marks, it must be something with the way the doc is set up. I have crossed reference the trim mark settings with the other doc and did them all the same, same bleed size and same trim mark size and still does the same large trim marks when it's saved. Here s an example with the other document that I can export it just fine. 

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Screenshot 2020-09-30 at 14.40.27.pngScreenshot 2020-09-30 at 14.41.26.pngScreenshot 2020-09-30 at 14.42.05.png

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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I'm not aware of a way to change the size of trim marks.

 

But one thing comes to mind. Is one of your documents a large document by any chance?

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Yes, the document that i'm having problems with is 8.5x11 and the one that worked fine is  7 x9 " not a great difference though 

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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Those are just the artboard sizes.

 

But there are large documents as well.

https://helpx.adobe.com/illustrator/using/large-sized-artwork.html

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Oh, never heard about that before, how do I change that?

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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When you create a document, you have to enter a large size and then you get a large document. But later on you cannot change the canvas size.

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Sep 30, 2020 0