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Help! Why is PNG image not importing correctly on AI

New Here ,
Apr 20, 2020

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I've been trying to insert an PNG image to Illustrator for the last hour and no matter what I do I can't seem to get rid of this effect. I have to use PNG because it's an image with a transparent background which I editted in Photoshop. Just a few hours ago I was able to do this with another image no problem, importing it into the same AI doc. Now it doens't work and I've searched google and nothing has come up to explain this at all. Please help! 

 

Screenshot 2020-04-20 at 17.52.02.png

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How to, Import and export

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Help! Why is PNG image not importing correctly on AI

New Here ,
Apr 20, 2020

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I've been trying to insert an PNG image to Illustrator for the last hour and no matter what I do I can't seem to get rid of this effect. I have to use PNG because it's an image with a transparent background which I editted in Photoshop. Just a few hours ago I was able to do this with another image no problem, importing it into the same AI doc. Now it doens't work and I've searched google and nothing has come up to explain this at all. Please help! 

 

Screenshot 2020-04-20 at 17.52.02.png

Topics

How to, Import and export

Views

87

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 20, 2020

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Is the image in 16 bit? AI can only use 8 bit.

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