Hex Codes Not Functioning

Explorer ,
Jun 02, 2021 Jun 02, 2021

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I was working in a document, am trying to learn Illustrator better, as I primarily use AE/Premiere. Hex codes were working fine, and now for whatever reason they have stopped working. I am working in RGB color space, and when I type in the code, it isn't validating even if I TAB or ENTER. It just reverts to the existing color. Am trying to apply with fonts.

 

Any insight would be wonderful. 

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Bug, Draw and design, How to, Type

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correct answers 1 Correct Answer

Adobe Community Professional , Jun 02, 2021 Jun 02, 2021
Maybe a reset of your preferences will help: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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So your File > Document Color Mode is RGB color?

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Explorer ,
Jun 02, 2021 Jun 02, 2021

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Yes. The Hex Codes worked fine on first 3 text layers, and will not work for the last 4. I restarted a new document from scratch and the same thing happens. It works fine for the first 3, but then stops after that.

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Explorer ,
Jun 02, 2021 Jun 02, 2021

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Could it have something to do with color libraries?

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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Can you use the color panel?

And also what do you mean that it's not validating?

 

Please do also check the appearance panel.

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Explorer ,
Jun 02, 2021 Jun 02, 2021

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By not validating, I mean, that when I input into the hex field, I am not seeing the color picker switch at all. Usually, it would adjust it's color as I input each alphanumeric character. If I tab out of the field, the color just stays the same. The color panel also will not work for hex codes in this instance. 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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Maybe a reset of your preferences will help:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Adobe Employee ,
Jun 20, 2021 Jun 20, 2021

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Hi there,

 

Sorry to hear about your experience. I hope your issue is resolved now.

If you still have issues, I'd request you to try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if they help. You may also take a look on this community post(https://community.adobe.com/t5/illustrator/hex-codes-in-color-picker/td-p/10366482).

Hope it helps.

 

Regards,

Ashutosh

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