Highlighted input values not visible in Character panel in Illustrator when Dark Mode is on in macOS

Contributor ,
Jul 08, 2021 Jul 08, 2021

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Just noticed this recently... when Dark Mode on macOS Big Sur is enabled, click in a palette field and then tab to the next field. It's now completely white, so you can't read the text. So any highlighted field in a palette becomes unreadable. This goes away if Dark Mode in macOS is turned off. Illustrator's interface darkness has no affect on this bug.

 

 

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Community Beginner , Jul 27, 2021 Jul 27, 2021
The problem appears to be with the Accent and Highlight colour settings that can be changed in System Preferences/General. When these are changed from the default colour (graphite) then any highlighted text within Illustrator is then visible again. See image attached. It's now working fine for me so I hope this solves the problem for anyone else who finds the same issue/glitch. Thanks for your help with this.

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Adobe Employee ,
Jul 23, 2021 Jul 23, 2021

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Hi there,

 

Sorry about the trouble and delayed response. Could you please share a few more details like:

  • The version of macOS & Illustrator
  • Is this only happening in the Character panel, or do other panels also not showing input values when highlighted?
  • Does resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Looking forward to your resposne.

 

Thanks & Regards,

Anshul Saini

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Contributor ,
Jul 23, 2021 Jul 23, 2021

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Hello. macOS Big Sur 11.4 and latest version of Illustrator. Deleting prefs makes no difference. It appears to be a visual glitch only when macOS dark mode is turned on. It's not just the Character panel. I only picked that one as a screenshot example. However, at this moment the problem isn't happening so there must be something else that's triggering it. If I figure that out I will post here.

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Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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I have exactly the same problem. Did you manage to figure out what causes this and how to fix it? Would appreciate any feedback you can give. Thanks.

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Contributor ,
Jul 26, 2021 Jul 26, 2021

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The only thing I know is it happens with macOS dark mode turned on. But the problem has gone away for me now. I don't know why.

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Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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Thanks for the prompt reply. Yes, I have macOS dark mode turned on as well so will try and live with the issue or turn off dark mode. 

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

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The problem appears to be with the Accent and Highlight colour settings that can be changed in System Preferences/General. When these are changed from the default colour (graphite) then any highlighted text within Illustrator is then visible again. See image attached. It's now working fine for me so I hope this solves the problem for anyone else who finds the same issue/glitch. Thanks for your help with this.

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Contributor ,
Jul 27, 2021 Jul 27, 2021

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Ahh kudos to you! I just tried it and that's exactly it! I had changed my color to orange so that's why it went away.

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