How do i contact adobe? Can't "save as" in Illustrator and cameraraw does not work.

Community Beginner ,
Mar 05, 2021 Mar 05, 2021

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Is it possible to get a refund when adobe services are not working?

I rely can't rely on Adobe lately. Are there alternatives?

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How to, Troubleshooting

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Adobe Community Professional ,
Mar 05, 2021 Mar 05, 2021

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The forum can't help you with a refund.

The forum can only help you solve the saving issue.

 

To get in contact with Adobe staff, please go to https://helpx.adobe.com/contact.html

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Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

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Hi there,

 

Sorry to hear about your experience. We can help you with your concern about saving. Would you mind sharing the version of the OS & Illustrator? Are you not able to save any specific file or all? Are you trying to save files on a network location or local drive? Do you have Wacom or any touch device connected? This information would help us assist you accordingly.

 

Looking forward to your response.

 

Regards,

Ashutosh

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