How do I import an image without it getting cropped?

New Here ,
Jan 08, 2021 Jan 08, 2021

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I'm trying to import and long PNG into Illustrator. I've done it before and all I changed was a section of the image. It should go no problem but it doesn't. Sometimes it doesn't even upload into Illustrator. At best I was able to get it into Illustrator but it was cropped by a lot.

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How to, Import and export

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Adobe Community Professional ,
Jan 08, 2021 Jan 08, 2021

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How large is it?

Did you already restart the computer? Does it get better then?

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