How do you select color from outside of Illustrator?

Explorer ,
Sep 06, 2016 Sep 06, 2016

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Hey, does anyone know what happened to the color selector in Illustrator? In Photoshop, you can sample a color from anywhere outside of the app window by clicking and dragging with the eyedropper tool. I know you used to be able to do it in Illustrator too, but now it doesn't seem to be working. I tried googling the answer, but all I get are about a hundred people showing how to do it in 2012, 2013. Nothing newer than that, which leads me to believe that they much have changed something in a recent version of Ai. Not sure how to do it now. Basically, what I need to know is, How do you select color from outside of Illustrator these days? I have the most current version - Ai CC 2015.3 I believe.

Thanks much!

Ben

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correct answers 1 Correct Answer

Adobe Community Professional , Sep 06, 2016 Sep 06, 2016
My guess is yes. I'm on a Mac, but testing everything that isn't working for you and it's working just fine, including colors from browser windows and my desktop background. I just booted up my Surface (Win 10) and am getting the same results that you are describing. It could be a Windows limitation or a bug, but either way you can report it here: Feature Request/Bug Report Form​.

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New Here ,
Dec 14, 2016 Dec 14, 2016

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Same issue.

Windows 10 , adobe illustrator cc 2017. Any workaround ?

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Advocate ,
Dec 14, 2016 Dec 14, 2016

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print screen button - hit paste - eye dropper, delete screen grab...?

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Explorer ,
Oct 11, 2017 Oct 11, 2017

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eh... unfortunately, I think this is the best way to do this - you're right. I wish it worked the other way. Bummer.

Thanks though!

Ben

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New Here ,
Apr 17, 2019 Apr 17, 2019

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To my knowledge, you can't use the eyedropper when you open the color picker.  But you CAN simply select an object, then just press "i" and the eyedropper will appear.  Click anywhere it and will populate the swatch on the toolbar with the color you selected and turn whatever object you selected that color.

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New Here ,
May 01, 2019 May 01, 2019

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I had the same issue but I figured out the problem and here is my story:

1. I had two monitors connected to my desktop PC.

2. One of the monitors was connected to my High-end Graphic Card and the other was connected to the integrated graphic on the motherboard.

3. Whenever I grabbed the eye dropper and dragged it over the monitor which was connected to the GPU, everything worked fine.

4. As soon as I turned to the monitor with the integrated Graphic, I would only get black (sometimes white), no matter what I drag over.

5. So the solution is if you are on a multiple monitor setup, then keep to the monitor your Illustrator is open on.

I had no such issues in Photoshop though, and everything works fine there. In other words. this is an Illustrator problem only.

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Participant ,
Dec 21, 2020 Dec 21, 2020

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Getting the same issue as original poster in AI 2021. Using eyedropper tool, I click within AI and then drag to an outisde window (image loaded in Safari) and despite hovering over a pink color, the eyedropper tool stays a dark grey. Frustrating. 

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Adobe Community Professional ,
Dec 21, 2020 Dec 21, 2020

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Does Illustrator have the necessary privileges to record the screen in the system?

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