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How to close Illustrator app running in background?

New Here ,
Jul 02, 2020

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I've downloaded Adobe Creative Cloud to use illustrator. I did some work to practice on it last week as I'm a beginner. I did not need to save the work to I closed it. Today I am trying to open up illustrator and it says I need to update it. However, when I try it tells me I need to close my old work first and its in the background somewhere, but I've already closed. Really confused, can someone help?

 

{Renamed by MOD}

Hi John,

 

Apologies for the delayed response. I hope your issue is resolved by now.

For this issue, a restart is always helpful. You may also use Task Manager(Windows) or Activity Monitor(macOS) to force close the background process.

Hope it helps.

 

Regards,

Ashutosh

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How to close Illustrator app running in background?

New Here ,
Jul 02, 2020

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I've downloaded Adobe Creative Cloud to use illustrator. I did some work to practice on it last week as I'm a beginner. I did not need to save the work to I closed it. Today I am trying to open up illustrator and it says I need to update it. However, when I try it tells me I need to close my old work first and its in the background somewhere, but I've already closed. Really confused, can someone help?

 

{Renamed by MOD}

Hi John,

 

Apologies for the delayed response. I hope your issue is resolved by now.

For this issue, a restart is always helpful. You may also use Task Manager(Windows) or Activity Monitor(macOS) to force close the background process.

Hope it helps.

 

Regards,

Ashutosh

TOPICS
How to

Views

240

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 02, 2020 0
Adobe Employee ,
Jul 11, 2020

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Hi John,

 

Apologies for the delayed response. I hope your issue is resolved by now.

For this issue, a restart is always helpful. You may also use Task Manager(Windows) or Activity Monitor(macOS) to force close the background process.

Hope it helps.

 

Regards,

Ashutosh

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