How to download AI CC 2019?

[rcraighead]

Is it true Adobe now only allows download of current and previous app versions?? If so, Adobe is no longer a good choice in a production environment. Trying to maintain a production workflow while updating our core software every year is simply not practical, especially when we use a small fraction of the features available in Illustrator. I realize software and hardware changes and apps move on, but giving users only two choices of an application is simply unreasonable. We cannot add a user to our production environment because AI CC 2020 and 2021 will not create an "Illustrator-compatible PDF" that can be edited by "Legacy AI CC" apps. Sure, it would be nice to update everyone but that is not possible right now. I'm disappointed in Adobe's business decision to limit access to their software to paying customers.

If I'm wrong about the limited download options please show me how to download AI CC 2019.

[rcraighead]

Thank you for the link, lambiloon. I feel very uncertain of downloading licensed software from a 3rd party site especially when the message appears "download is not secure". I can't believe Adobe would sanction or allow this. Come on Adobe, do the right thing and return to a more reasonable approach to you software subscription policy.

[Larry G. Schneider · Accepted solution]

Ray, you will have to go through customer service to get a download. Try the Chat option and keep pressing for a higher level if you get a no.