I can't seem to take photoshop gradients across into illustrator - it prints as solid colour

[WX77]

I have gradients as backgrounds in Photoshop and need to send the printer illustrator files. I converted them using standard saving techniques and they look right on screen. However, when I did a test print of this, it came out as a block colour instead. Can anyone help please?

Thank you

[Monika Gause]

Which version, which system?

Which printer and printer driver?

Can you please show the gradients and the printout?

What kind of file did you save?

How did you import that into Illustrator?

Do you print directly from Illustrator?

Do they print correctly from Photoshop?

[WX77]

Apologies for late reply - the notification went into junk. Please see some answers below

Which version, which system?

Latest CC versions (Photoshop 21.2.0 & Ai 24.2.1); Mac OS Catalina 10.15.1

Which printer and printer driver?

Epson Expression 760

What kind of file did you save? How did you import that into Illustrator?Originally I saved a .psd then opened in illustrator and saved as .ai file

Do you print directly from Illustrator? Yes. I've been told that it might be because it needs a professional printer. It prints fine from Photoshop on my printer, but, although the screen looks identical in Illustrator, it prints the gradient as a block.

Thank you.

Do they print correctly from Photoshop?