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I cannot copy and paste from illustrator to photoshop due to PDF error

New Here ,
Aug 14, 2020 Aug 14, 2020

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Hello Adobe community. I saw that this question has been asked before but no one really answered that. So basically whenever i try to copy (even a tiny object) from illustrator and paste it into photoshop, there is this error pops up saying "the operation cannot complete due to an unknown error [PDF!]"

 

I have been searching around on internet for answer but it didn't seem to help. Anyone has experienced this before, would u mind givng any advice on what to do?

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Adobe
Adobe Employee ,
Aug 16, 2020 Aug 16, 2020

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Hi there,

 

Sorry to hear about this trouble. That not a typical experience with the application. Let us help you fix this. Could you please share a few more details like:

  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

We’re here to help, just need more info.   

 

Regards,

Srishti

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