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im trying to install the adobe illustrator and it open a browers that it says that im log in and i have to continue but it dosent work. im waiting and it dose the same thing again
sorry to hear about your experience. Please try restarting your machine once & see if it helps.
You may also follow troubleshooting steps given on this help article(https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.ug.html) & let us know if they work. Looking forward to your response.
Please describe step by step and also please tell us the version and system.
Did you install via the Creative Cloud app?