i cant intall it. it dosent work

New Here ,
Nov 28, 2020

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im trying to install the adobe illustrator and it open a browers that it says that im log in and i have to continue but it dosent work. im waiting and it dose the same thing again

Hi there,

 

sorry to hear about your experience. Please try restarting your machine once & see if it helps.

You may also follow troubleshooting steps given on this help article(https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.ug.html) & let us know if they work. Looking forward to your response.

 

Regards,

Ashutosh

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Activation billing and install, How to

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i cant intall it. it dosent work

New Here ,
Nov 28, 2020

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im trying to install the adobe illustrator and it open a browers that it says that im log in and i have to continue but it dosent work. im waiting and it dose the same thing again

Hi there,

 

sorry to hear about your experience. Please try restarting your machine once & see if it helps.

You may also follow troubleshooting steps given on this help article(https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.ug.html) & let us know if they work. Looking forward to your response.

 

Regards,

Ashutosh

TOPICS
Activation billing and install, How to

Views

20

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 28, 2020 0
Adobe Community Professional ,
Nov 28, 2020

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Please describe step by step and also please tell us the version and system.

Did you install via the Creative Cloud app?

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Nov 28, 2020 0
Adobe Employee ,
Jan 03, 2021

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Hi there,

 

sorry to hear about your experience. Please try restarting your machine once & see if it helps.

You may also follow troubleshooting steps given on this help article(https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.ug.html) & let us know if they work. Looking forward to your response.

 

Regards,

Ashutosh

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Jan 03, 2021 0
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