• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I cant open Illustrator, its not responding

New Here ,
May 27, 2021 May 27, 2021

Copy link to clipboard

Copied

WhatsApp Image 2021-05-27 at 2.59.26 PM.jpegWhatsApp Image 2021-05-27 at 3.28.37 PM.jpeg

SWhatsApp Image 2021-05-27 at 5.22.09 PM.jpeg

TOPICS
Bug , Performance , Tools

Views

167

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
LEGEND ,
May 27, 2021 May 27, 2021

Copy link to clipboard

Copied

Without any system information we can't even begin to guess why it freezes. You need to provide at least soem technical details.

 

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 04, 2021 Jun 04, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Thanks for reaching out. I agree with @Mylenium. Would you mind sharing the version of the OS & Illustrator? Have you tried resetting the preferences of the app?

You may also try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines