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I cant save the files on my computer.

New Here ,
Oct 13, 2020

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I cant save or export the files on my computer. (Illustrator 2020). There is a message "This file cant be saved because the ____ cant be found

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Bug, Import and export, Sync and storage

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I cant save the files on my computer.

New Here ,
Oct 13, 2020

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I cant save or export the files on my computer. (Illustrator 2020). There is a message "This file cant be saved because the ____ cant be found

TOPICS
Bug, Import and export, Sync and storage

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49

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Oct 13, 2020 1
Advocate ,
Oct 14, 2020

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can you save another document? if yes, copy and paste everything into it and then save. check 'paste remembers layers' to help keep it organised.

if its truly not letting you do anything, you might have to work out battle plan to re-do stuff. take lots of screen grabs to help you reference when rebuilding from scratch or previous saved version after a roboot.

 

or you could try grouping non-image items and adding them to the CC libraries panel, that will let you 'get' them later too.

 

Or try copy pasting bits into in design, will lose a load of editabilitym but may be better than nothing.

 

good luck!

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Oct 14, 2020 1
New Here ,
Oct 14, 2020

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Thank you, I've saved as illustrator CC but the new version continues just saving on the cloud... 

I need to save the new version on computer and it continue saying its not possible even if I open a new file

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Oct 14, 2020 0
Adobe Community Professional ,
Oct 14, 2020

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Please tell us precisely what can't be found.

Are you saving to your harddisk?

Does Illustrator have full disk access via the system?

Which system is it?

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Oct 14, 2020 1
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