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I Have a problem with Illustrator. Its open, but when I try to open a document it closes.

New Here ,
Aug 24, 2020

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This is the problemThis is the problemThis is my computer configuration.This is my computer configuration.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Is a printer installed, set up as the default printer and turned on?

Printer driver up to date?

All other printers uninstalled that are no longer there?

And if you updated Windows recently, did you double check your printer?

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I Have a problem with Illustrator. Its open, but when I try to open a document it closes.

New Here ,
Aug 24, 2020

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Copied

This is the problemThis is the problemThis is my computer configuration.This is my computer configuration.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Is a printer installed, set up as the default printer and turned on?

Printer driver up to date?

All other printers uninstalled that are no longer there?

And if you updated Windows recently, did you double check your printer?

Views

48

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 24, 2020 0
Adobe Community Professional ,
Aug 25, 2020

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Is a printer installed, set up as the default printer and turned on?

Printer driver up to date?

All other printers uninstalled that are no longer there?

And if you updated Windows recently, did you double check your printer?

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Aug 25, 2020 0
New Here ,
Aug 25, 2020

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I don´t have any printer instaled on this laptop

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Aug 25, 2020 0
New Here ,
Aug 25, 2020

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Thanks, I installed the printer, and now Illustrator is working.

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Aug 25, 2020 0