I Have a problem with Illustrator. Its open, but when I try to open a document it closes.

[Adriana Gastaldi]

This is the problemThis is my computer configuration.

[Monika Gause · Accepted solution]

Is a printer installed, set up as the default printer and turned on?

Printer driver up to date?

All other printers uninstalled that are no longer there?

And if you updated Windows recently, did you double check your printer?

[Adriana Gastaldi]

I don´t have any printer instaled on this laptop

[Adriana Gastaldi]

Thanks, I installed the printer, and now Illustrator is working.