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I have installed a new printer and I now receive an error

New Here ,
Sep 03, 2020 Sep 03, 2020

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I have installed a Uninet Icolor 600 Laser Pinter.

 

Now I get this error when starting Illustrator

 

Illustrator-error.png

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correct answers 1 Correct answer

Community Expert , Sep 03, 2020 Sep 03, 2020

Illustrator has some issues with printer queues.

What you might try is install and set up a PDF printer as your default printer.

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Adobe
Community Expert ,
Sep 03, 2020 Sep 03, 2020

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That looks like a third party extension. You are using a printer queue? Did you correctly uninstall the old printer driver and set up the new one in your system and in the printer queue?

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New Here ,
Sep 03, 2020 Sep 03, 2020

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Yes, could be third party. I have installed a new printer, that uses queues. There was no old printer driver as it's a totally new one.

 

After the error message, I'm able to get in Illustrator and also send a print to the new printer. Just not sure what that error is and what impact it could have.

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

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Illustrator has some issues with printer queues.

What you might try is install and set up a PDF printer as your default printer.

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