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Illustration image distortion problem

New Here ,
Jun 17, 2020

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A random black triangle appears on my screen over my file. This occured prior to doing a update. It is now worse after the update. Here is an image of what it looks like:

marnieh52341857_0-1592404170607.png

No idea what is causing this distortion and all I want to do is swap out one image. Please help.

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Correct answer by Monika Gause | Adobe Community Professional

Does it get better with View > Preview on CPU?

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Illustration image distortion problem

New Here ,
Jun 17, 2020

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A random black triangle appears on my screen over my file. This occured prior to doing a update. It is now worse after the update. Here is an image of what it looks like:

marnieh52341857_0-1592404170607.png

No idea what is causing this distortion and all I want to do is swap out one image. Please help.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Does it get better with View > Preview on CPU?

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115

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Photoshop forum so that proper help can be offered.

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Jun 17, 2020 0
New Here ,
Jun 17, 2020

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Thanks Bob. In my haste and panic, I typed 'Illustration' instead of
'Illustrator' so I should have posted it to the Illustrator forum. Sorry.

Marnie Hughes, CPM
Marketing Specialist

[Personal information removed by moderator.]

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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Does it get better with View > Preview on CPU?

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Jun 17, 2020 0
New Here ,
Jun 17, 2020

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Yes! That made it go away. Thank you so much for the quick reply and
solution.

Marnie Hughes, CPM
Marketing Specialist

[Personal information removed by moderator.]

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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If that makes it vanish, then you could try if there's an update to your graphics driver available.

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Jun 17, 2020 0
davescm LATEST
Adobe Community Professional ,
Jun 17, 2020

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Hi , I've moved your post from the Photoshop forum to the Illustrator forum.

Dave

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Jun 17, 2020 0