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Try and get an update for your graphics driver.
Try and check in preferences if disabling the GPU acceleration helps.
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Try and get an update for your graphics driver.
Try and check in preferences if disabling the GPU acceleration helps.
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Hi there,
Sorry about the delayed response. I am hopeful that the issue is resolved by the steps shared by Monika. If not, please try resetting preferences by following these steps and let us know how it goes:
Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
Regards,
Srishti