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Illustrator 2020 (24.2.1) using incorrect file name when exporting.

New Here ,
Jul 03, 2020 Jul 03, 2020

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When I have an open file in Illustrator and save as it with a different name like ai, the first time I export a preview in jpg or png it saves it with the old name and I have to change it manually. I have no problem with the next previews and I'm not sure its every time.

 

{Renamed by MOD}

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Bug , Performance

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correct answers 1 Correct answer

Adobe Employee , Jul 10, 2020 Jul 10, 2020

Hi Monika,

 

Sorry about the trouble this issue has caused. It has been reported by a few other users as well and is currently under investigation. I would request that if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40728973-illustrator-is...). This way you'll keep getting all the updates related to this issue.

 

Please stay tuned for updates, and thanks in advance for your patience.

 

Regards,

Srishti

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Adobe
Adobe Employee ,
Jul 10, 2020 Jul 10, 2020

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Hi Monika,

 

Sorry about the trouble this issue has caused. It has been reported by a few other users as well and is currently under investigation. I would request that if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40728973-illustrator-is...). This way you'll keep getting all the updates related to this issue.

 

Please stay tuned for updates, and thanks in advance for your patience.

 

Regards,

Srishti

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