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hey, just installed the latest update for illustrator and now I can't even use it. I don't know the problem but the main page remains blocked. I've tried to reinstall but same result. Anyone knows how to fix this issue?
{Renamed by MOD}
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Hi Adrian,
Sorry to hear about this trouble. This is a default message about new features. Please click on this blue icon if you want to know more or close it from small X on top right corner of the screen.
Regards,
Srishti
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We have been waiting for your response to this query. Please update the discussion if the issue is resolved or if you have any further query. We'd be happy to help.
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I also have this problem. It is frozen. Was there a solution to this? I can't open it.
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You could contact Customer Care. They can login to your machine to sort this out.