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Illustrator 2020 (24.3) crashing when black /white is selected in a "Color" when editing a gradient

New Here ,
Sep 04, 2020 Sep 04, 2020

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When editing a gradient, select black or white with the button in a Color palette. Illustrator falls.

 

Illustrator 24.3, MacOS Catalina 10.15.6

 

 

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correct answers 1 Correct answer

Adobe Employee , Sep 22, 2020 Sep 22, 2020

Hi there,

 

Sorry about the inconvenience caused due to this error. We're currently investigating this error and would request you to please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41396197-illustrator-24-3-crashing-when-selecting-colours-w ).

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep gett

...

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Adobe
Community Expert ,
Sep 04, 2020 Sep 04, 2020

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Please post bugs & feature requests to http://illustrator.uservoice.com

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Hi there,

 

Sorry about the inconvenience caused due to this error. We're currently investigating this error and would request you to please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41396197-illustrator-24... ).

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

Few users have confirmed that if they close Layers panel, it works as expected. You may try this as a workaround.

 

Regards,

Srishti

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