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Illustrator 2020 (24.3) crashing when black /white is selected in a "Color" when editing a gradient

New Here ,
Sep 04, 2020

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When editing a gradient, select black or white with the button in a Color palette. Illustrator falls.

 

Illustrator 24.3, MacOS Catalina 10.15.6

 

 

Hi there,

 

Sorry about the inconvenience caused due to this error. We're currently investigating this error and would request you to please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41396197-illustrator-24-3-crashing-when-selecting-colours-w ).

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

Few users have confirmed that if they close Layers panel, it works as expected. You may try this as a workaround.

 

Regards,

Srishti

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Illustrator 2020 (24.3) crashing when black /white is selected in a "Color" when editing a gradient

New Here ,
Sep 04, 2020

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When editing a gradient, select black or white with the button in a Color palette. Illustrator falls.

 

Illustrator 24.3, MacOS Catalina 10.15.6

 

 

Hi there,

 

Sorry about the inconvenience caused due to this error. We're currently investigating this error and would request you to please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41396197-illustrator-24-3-crashing-when-selecting-colours-w ).

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

Few users have confirmed that if they close Layers panel, it works as expected. You may try this as a workaround.

 

Regards,

Srishti

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Bug

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65

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Sep 04, 2020 0
Adobe Community Professional ,
Sep 04, 2020

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Please post bugs & feature requests to http://illustrator.uservoice.com

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Sep 04, 2020 0
Adobe Employee ,
Sep 22, 2020

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Hi there,

 

Sorry about the inconvenience caused due to this error. We're currently investigating this error and would request you to please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41396197-illustrator-24... ).

 

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

 

Few users have confirmed that if they close Layers panel, it works as expected. You may try this as a workaround.

 

Regards,

Srishti

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Sep 22, 2020 0