Highlighted

Illustrator 2020 (24.3) Mac crashes after save Adobe cloud archive in disk

New Here ,
Oct 01, 2020

Copy link to clipboard

Copied

Hi everyone:

I've had this problem every time I've tried save an adobe cloud archive in macbook disk. Please if you have any solution, please write here. Thanks.

 ABOUT MY MACBOOK:

MacBook Pro (13-inch,2018)

2.7 GHz Intel Core I7

16 GB RAM
Intel Iris Plus Graphics 655   1536MB

 

Crash Report

 

TOPICS
Bug, Performance

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Illustrator 2020 (24.3) Mac crashes after save Adobe cloud archive in disk

New Here ,
Oct 01, 2020

Copy link to clipboard

Copied

Hi everyone:

I've had this problem every time I've tried save an adobe cloud archive in macbook disk. Please if you have any solution, please write here. Thanks.

 ABOUT MY MACBOOK:

MacBook Pro (13-inch,2018)

2.7 GHz Intel Core I7

16 GB RAM
Intel Iris Plus Graphics 655   1536MB

 

Crash Report

 

TOPICS
Bug, Performance

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2020 0
Adobe Employee ,
Oct 01, 2020

Copy link to clipboard

Copied

Hi Jeff,

 

Sorry to hear about this trouble. Would you mind sharing a few more details about the workflow "save an adobe cloud archive in macbook disk"? 

 

Several factors affect how efficiently application performs, such as your operating system, hardware configuration, etc. You may also try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us.

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 01, 2020 0