Illustrator 2020 Can't finish preview

Jun 24, 2020

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Hello all. I have a Macbook and a desktop Mac. When trying to apply a gradient, my file suddenly turned to outline mode. When I try to change it back, it says "Can't Finish Preview". I've tried opening the file on both of my computers to no avail. I've also restarted Ilustrator and my computers. This is for work so the sooner this is solved, the better.

It seems like the issue was the gradient itself. I deleted the last few posts I was working on and now I'm able to see everything else. So the underlying issue still isn't solved but I may have found a workaround that'll do for now. I hope Adobe fixes this problem soon! I came across many others who are having this issue without any solutions. Thanks for your help, Doug_A_Roberts!

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Illustrator 2020 Can't finish preview

Jun 24, 2020

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Hello all. I have a Macbook and a desktop Mac. When trying to apply a gradient, my file suddenly turned to outline mode. When I try to change it back, it says "Can't Finish Preview". I've tried opening the file on both of my computers to no avail. I've also restarted Ilustrator and my computers. This is for work so the sooner this is solved, the better.

It seems like the issue was the gradient itself. I deleted the last few posts I was working on and now I'm able to see everything else. So the underlying issue still isn't solved but I may have found a workaround that'll do for now. I hope Adobe fixes this problem soon! I came across many others who are having this issue without any solutions. Thanks for your help, Doug_A_Roberts!

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Bug, Performance

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427

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Jun 24, 2020 1
Jun 24, 2020

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I've also tried resetting my preferences, which also has not helped. 

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Jun 24, 2020 1
Jun 24, 2020

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Is this a single specific file, or all files?

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Jun 24, 2020 1
Jun 24, 2020

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Just this one file!

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Jun 24, 2020 1
Jun 24, 2020

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What kind of object is it?

 

Does it work if you copy the object to a new file?

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Jun 24, 2020 1
Jun 24, 2020

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It's a social media calendar for a client. I was adding a gradient over an image to make the text more readable. I tried copying my work to a new file and am still having the same issue. I've attached a screenshot!Screen Shot 2020-06-24 at 10.20.13 AM.pngScreen Shot 2020-06-24 at 10.33.08 AM.png

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Jun 24, 2020 1
Jun 24, 2020

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It seems like the issue was the gradient itself. I deleted the last few posts I was working on and now I'm able to see everything else. So the underlying issue still isn't solved but I may have found a workaround that'll do for now. I hope Adobe fixes this problem soon! I came across many others who are having this issue without any solutions. Thanks for your help, Doug_A_Roberts!

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Jun 24, 2020 2
Jun 24, 2020

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What object are you applying the gradient to?

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Jun 24, 2020 1
Jun 24, 2020

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It's a rectangle shape that I'm putting over an image!

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Jun 24, 2020 1
Dec 13, 2020

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Same problem here and I am not so sure this is corect (despite the fact its showing as the answer but not for me) because I am NOT using blends or the gradient tool and im locked in Preview. I am on macbook pro with Catalina but illustrator on main monitor stuck in preview mode.. I click back in Illustrator (all typical mac issues and im locked out of mu file)..Im thinking of just force quitting as I have it in the cloud..... I hope it saved though!

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Dec 13, 2020 0
Jun 25, 2020

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same problem. i am running 24.1.3 on OS Mojave 10.14.6 - complex file with DCS images can not render preview. switches to outline 😞

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Jun 25, 2020 1
Jul 01, 2020

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Same problem here. I have a Macbook pro 2019 (almost exactly 1 year old) running Catalina. Got the "Can't Finish Preview" when trying to add a stroke to text outlines. I use illustrator every day and haven't had this problem before, and the operation I was trying to do is relatively simple. No other programs are open on my computer. Recently upgraded to newest illustrator 2020 version.

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Jul 01, 2020 1
Jul 02, 2020

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So your issue is not with gradients?

Please create a new thread.

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Jul 02, 2020 1
Sep 02, 2020

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Hi Laraeh, Has your problem been solved? Please provide me with the method if you skip it. and Thank you.

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Sep 02, 2020 0
Sep 03, 2020

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I found that finding and deleting the problem shape, normally whatever I was working on when I got the error message, got rid of the problem

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Sep 03, 2020 0
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