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Hey,
I've reset my preferences and it seems to still be occurrring. It happens seemingly randomly during something mundane and routine such as rounding a corner, embedding a simple pdf, copy/pasting text from another document, or even clicking a certain tool. Once Illustrator fails I'll re-open and I can perform the same, previously failing function, without incident. It does not prompt the "Crash Report" window.
This issue has only been happening with the past two updates and has worked smoothly in the past.
I'm running Windows10 Pro with 16gb RAM
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Hey,
I've reset my preferences and it seems to still be occurrring. It happens seemingly randomly during something mundane and routine such as rounding a corner, embedding a simple pdf, copy/pasting text from another document, or even clicking a certain tool. Once Illustrator fails I'll re-open and I can perform the same, previously failing function, without incident. It does not prompt the "Crash Report" window.
This issue has only been happening with the past two updates and has worked smoothly in the past.
I'm running Windows10 Pro with 16gb RAM
{Renamed by MOD}
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Hi there,
Sorry to hear about this experience. As you have already tried the basic troubleshooting steps, let start by isolating this issue with Safe mode.
Looking forwad to your response!
Regards,
Srishti