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Illustrator 2020 gives extra page information in PDF file.

New Here ,
Apr 23, 2020

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When I save a document with page information in illustrator, it gives automaticly some extra information that I don't want.

 

You don't see the extra info in the document name but only when you open de PDF in acrobat in the page information. Please see example below.

 

Bvdsanne1_0-1587640891848.png

 

Does anyone know how I can avoid that it gives me extra information in the page information?

 

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Import and export, Performance

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Illustrator 2020 gives extra page information in PDF file.

New Here ,
Apr 23, 2020

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When I save a document with page information in illustrator, it gives automaticly some extra information that I don't want.

 

You don't see the extra info in the document name but only when you open de PDF in acrobat in the page information. Please see example below.

 

Bvdsanne1_0-1587640891848.png

 

Does anyone know how I can avoid that it gives me extra information in the page information?

 

{Renamed by MOD}

Topics

Import and export, Performance

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809

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Apr 23, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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That is what you get when you check page information.

You can delete the text that you don't want in Acrobat.

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Apr 23, 2020 0
New Here ,
Apr 23, 2020

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Thank you for your reply!

 

That is very strange because first I never has this.

 You don't know if it's a new option somewhere, so that I can turn it off?

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Apr 23, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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What exactly do you not want to see?

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Apr 23, 2020 0
New Here ,
Apr 28, 2020

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ai58764.. etc. Everthing before the _ including the _. That is the extra info that he gives the title.

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Apr 28, 2020 0
Adobe Community Professional ,
Apr 28, 2020

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The file is called 'Test.pdf' in this case?

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Apr 28, 2020 0
Adobe Community Professional ,
Apr 28, 2020

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Cannot reproduce that, which version of Illustrator?

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Apr 28, 2020 0
New Here ,
May 11, 2020

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Yes the pdf is called test.pdf

 

This is illustrator cc 24.1.2

 

It's very strange because this problem doesn't happend by my colleague with exaclty the same version of illustrator. So it must be a strange setting..

 

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May 11, 2020 0
Adobe Community Professional ,
May 12, 2020

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It's not something I can reproduce either, Have you tried resetting preferences?

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May 12, 2020 0
Adobe Employee ,
May 14, 2020

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Hi there, 

 

Thanks for reaching out. Could you please confirm which OS and version of Acrobat you using to open this PDF? Like Ton and Doug, I couldn't replicate this either. Will it be possible for you to share a sample PDF file showing this behavior? You can upload it to Creative Cloud and share the download link.
This will help us replicating this issue and report it to the product team if required.

 

Regards,

Srishti

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May 14, 2020 0
New Here ,
Jun 10, 2020

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I'm having the same problem "ai53637383939_filename.pdf" on both Illustrator for Windows and Mac 2020. Please Help Adobe 

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Jun 10, 2020 0
Adobe Community Professional ,
Jun 10, 2020

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Are you saving locally or on a network?

Try and in Preferences > File Handlin g& Clipboard turn off the Optimize Saving over network as well as  Save in Background. Does that help?

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Jun 10, 2020 1