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Illustrator 2020 Imported .PNGs Look Weird

New Here ,
Jan 16, 2020

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When I import .png's, it gives me this weird distortion. I tried with a .jpg and it worked, but pngs's isn't. It happens when I drag the photo in as well as file > place. Doesn't change anything when I embed the link. I have the most recent version of Illustrator 2020. Can anyone help me figure this out?

 

Screen Shot 2020-01-16 at 3.29.29 PM.png

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Correct answer by Ton Frederiks | Adobe Community Professional

Change them to 8 bits/channel (Image > Mode) in Photoshop and you can vote for support for iPhone png's here:

https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/37137061-pn...

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Illustrator 2020 Imported .PNGs Look Weird

New Here ,
Jan 16, 2020

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When I import .png's, it gives me this weird distortion. I tried with a .jpg and it worked, but pngs's isn't. It happens when I drag the photo in as well as file > place. Doesn't change anything when I embed the link. I have the most recent version of Illustrator 2020. Can anyone help me figure this out?

 

Screen Shot 2020-01-16 at 3.29.29 PM.png

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

Change them to 8 bits/channel (Image > Mode) in Photoshop and you can vote for support for iPhone png's here:

https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/37137061-pn...

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Jan 16, 2020 0
Adobe Employee ,
Jan 16, 2020

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Hi Hallie,

 

Thanks for reaching out. I'd recommend clicking on View > Preview on CPU and see if it makes a difference.
Also let us know the version of OS please. Looking forward to your response.

 

Regards,

Ashutosh

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Jan 16, 2020 0
New Here ,
Feb 19, 2020

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I am experiencing the same issue and so are my coworkers. View/Preview on CPU did not work.

Any updates or fixes are greatly appreciated.

 

Mac OS 10.14.6. Adobe Illustrator 2020.

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Feb 19, 2020 0
Adobe Community Professional ,
Jan 16, 2020

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Where do these PNG's come from?

Does it happen with all PNG's?

If you open them in Photoshop (or another image editor) and resave them, is it still the same?

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Jan 16, 2020 0
Adobe Community Professional ,
Jan 16, 2020

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Are these RGB or are you trying to make CMYK PNG files?

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Jan 16, 2020 0
New Here ,
Apr 10, 2020

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Same issue. Was there ever a fix for this? The colors are way off. Not quite inverted, but all different. Can't find a fix. Illustrator 2020 with MacOS 10.15.4.

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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Mac OSX 10.15.4, fine

Illustrator 2020 info is incomplete. Please select Illustrator menu>About Illustrator, and specify the numerical version number that appears top left in the panel shown. Thank you.

 

Try to place the PNGs in RGB documents. 

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Apr 11, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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Where did you get those png files? iPhone?

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Apr 11, 2020 0
New Here ,
May 14, 2020

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Happening to me as well. I took a screenshot with my iphone and then airdropped to my mac to bring into illustrator. 

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May 14, 2020 0
Adobe Community Professional ,
May 14, 2020

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Check in Photoshop wether it's (it should) an 8 bit image.

 

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May 14, 2020 0
New Here ,
Jul 26, 2020

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Same thing is happening to me. Had to "screenshot the screenshot" to make it work.  

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Jul 26, 2020 0
Adobe Community Professional ,
May 14, 2020

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May 14, 2020 0
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