White screen appears with 'Not Responding' message on top when i try to open illustrator cc 2020
Hi, we are sorry that you are having problems with Adobe Illustrator. Could you give us the technical specifications of your pc? Have you tried uninstalling the software with Creative Cloud Cleaner Tool and installing it again?
I'm having the exact same issue, and i've re installed it again, but to no avail.
Could you share the technical specifications of your computer?
Illustrator says not responding and is refusing to open. It has been shutting down on its own for a few weeks now. I can open other Suite apps. and don't seem to have a problem with those.
Please create a new thread for your issue. It's not possible to discuss in here.
Tell us your system and hardware and what you already tried.
You might also contact Customer Care, so they can log into your system: https://helpx.adobe.com/contact.html
I'm having the same issue. Constant "Not responding" freezes, white screen, then 15-30 seconds later Illustrator is responsive again.
Running a Dell Precision 5540 i7 16gb ram Quadro T2000
Having the same issue on my desktop. i5 24gb ram GTX1060. This is rather urgent as a majority of my work requires using illustrator. thanks.