• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Illustrator 2020 screen bug on macOS Big Sur

New Here ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

Does anyone have a fix to this bug? I've uninstalled and reinstalled Illustrator like 5 times and restarted my Mac several times as well and nothing seems to fix it. When I open a first file the display works perfectly fine but when I open a second file it seems to do this thing...Screen Shot 2020-07-27 at 5.39.59 PM.png

 

 

{Renamed by MOD}

TOPICS
Performance

Views

1.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 02, 2020 Aug 02, 2020

Hi there,

 

Sorry to hear about this trouble. MacOS Big Sur is an early beta. It is still in testing phase. I would suggest if you could upvote this issue here (illustrator.uservoice.com/forums/601447-) and roll back to the MacOS Catalina.

 

This way you'll keep getting all the updates related to this issue.

 

Regards,

Srishti

Votes

Translate

Translate
Adobe
Community Expert ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

Which version and system is it?

Which hardware?

Which graphic card?

Do you have more than one monitors?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

Screen Shot 2020-07-27 at 7.55.33 PM.pngScreen Shot 2020-07-27 at 7.56.10 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2020 Aug 05, 2020

Copy link to clipboard

Copied

LATEST

Still with bug in 24.2.3?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

You mean like dropping back to an OS that is stable with 24.2.1?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

I've been working with this OS with sometime now and Illustrator only started doing this like a week ago

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 02, 2020 Aug 02, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about this trouble. MacOS Big Sur is an early beta. It is still in testing phase. I would suggest if you could upvote this issue here (illustrator.uservoice.com/forums/601447-) and roll back to the MacOS Catalina.

 

This way you'll keep getting all the updates related to this issue.

 

Regards,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines