Illustrator 2020 screen bug on macOS Big Sur

New Here ,
Jul 27, 2020

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Does anyone have a fix to this bug? I've uninstalled and reinstalled Illustrator like 5 times and restarted my Mac several times as well and nothing seems to fix it. When I open a first file the display works perfectly fine but when I open a second file it seems to do this thing...Screen Shot 2020-07-27 at 5.39.59 PM.png

 

 

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1 Correct Answer

Adobe Employee , Aug 02, 2020
Srishti Bali Adobe Employee , Aug 02, 2020
Hi there,   Sorry to hear about this trouble. MacOS Big Sur is an early beta. It is still in testing phase. I would suggest if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug…) and roll back to the MacOS Catalina.   This way you'll keep getting all the updates related to this issue.   Regards, Srishti

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Adobe Community Professional ,
Jul 27, 2020

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Which version and system is it?

Which hardware?

Which graphic card?

Do you have more than one monitors?

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BGRMC AUTHOR
New Here ,
Jul 27, 2020

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Screen Shot 2020-07-27 at 7.55.33 PM.pngScreen Shot 2020-07-27 at 7.56.10 PM.png

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New Here ,
Aug 05, 2020

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Still with bug in 24.2.3?

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Adobe Community Professional ,
Jul 27, 2020

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You mean like dropping back to an OS that is stable with 24.2.1?

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BGRMC AUTHOR
New Here ,
Jul 27, 2020

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I've been working with this OS with sometime now and Illustrator only started doing this like a week ago

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Adobe Employee ,
Aug 02, 2020

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Hi there,

 

Sorry to hear about this trouble. MacOS Big Sur is an early beta. It is still in testing phase. I would suggest if you could upvote this issue here (illustrator.uservoice.com/forums/601447-) and roll back to the MacOS Catalina.

 

This way you'll keep getting all the updates related to this issue.

 

Regards,

Srishti

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