Illustrator 2020 se cierra al guardar

New Here ,
May 04, 2021 May 04, 2021

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Buenas. Tengo problemas al guardar en Illustrator, el programa se cierra sin guardar los cambios.

Uso de un iMac (Retina 4K, 21,5 pulgadas, 2017)

Intel Core i7 de 4 núcleos a 3,6 GHz

DDR4 de 32 GB a 2667 MHz

Radeon Pro 560 de 4 GB

 

Tengo la ultima actualizacion de Illustrator (2020) 24.0.1. ¿Qué puedo hacer?

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Bug, How to

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Adobe Employee ,
May 15, 2021 May 15, 2021

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Hi there,

 

Sorry about the crashing! I know that's really frustrating. Which operating system is this? Does it seem to crash at random or after a particular action? You may try the steps shared on this page ( https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t... ) and share your observations with us.

 

Regards,

Srishti

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