Illustrator 2021 (25.2.3) Will not snap to guides

Explorer ,
Jun 11, 2021 Jun 11, 2021

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Shocking bug in illustrator that returns again and agian! I don't know how something as ESSENTIAL and BASIC as snapping to a guide has slipped out of control again!

Since 2016 this error has cropped up again and again. If you can't get a function right, that is so integral to the operation of the product, you should just give up!

I mean really! The very nature of the program is to create PRECISE illustrations and y'all cant get this one thing right. Color me appallled but not surprised.

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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So is there a question or something we can help you with? We are not Adobe employees here, but just a forum of people trying to help. There is the  https://illustrator.uservoice.com that you can address this issue to however.

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Do you have Smart Guides turned on?

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Adobe Employee ,
Jun 14, 2021 Jun 14, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS? Do you see this behavior while working on a specific file? Do you have Smart Guides turned on(as asked by @Ton Frederiks)? 

I'd request you to share a small video of your workflow or screenshots so that we can understand the issue better & work on it.

Looking forward to your response.

 

Regards,

Ashutosh

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